Merch Returns & FAQ
Everything about how our gear is made, shipped, and how we take care of you.
Every item is made-to-order (print-on-demand) by our fulfillment partner — printed or embroidered fresh when you order, then shipped straight to you.
Because items are made-to-order, expect roughly 2–5 business days for production plus shipping transit. You'll get a tracking link by email as soon as it ships.
Since items are custom-made, we accept returns/exchanges for wrong sizes or defects. Reach out within 14 days of delivery using the form below and we'll make it right.
We're so sorry! Use the support form below, include your order number, and attach a photo of the issue. We'll arrange a replacement or refund.
Use Track Order (in the menu) with your order number, or sign in to your account to see order history and tracking.
Point your phone camera here to open the merch store. Add this QR to menus, delivery bags, flyers & business cards.